In today’s increasingly digital environment, businesses of all types are being forced to adapt to new rapidly changing competitive landscapes, re-examine all of their customer touch points to ensure they are still delivering the best possible experience, and re-evaluate whether their key IT systems and infrastructure are truly enabling the business growth trajectory or are actually holding the business back. Often, this results in the launch of a “change initiative” or perhaps a “business transformation project” or a “systems migration” with great internal fanfare, huge business and employee disruption and considerable cost.
The triggers for transformation can be many and varied – whether as a result of external shocks such as market, political, regulatory or public health events (such as Covid-19), or internal factors such as acquisitions, dispositions, mergers, new product development, customer or market share erosion, legacy IT systems inadequacies or re-profiling the cost base of the business
To maximise the chances of success in delivering the intended benefits from these transformation initiatives to both customers and the bottom line, leaders need to embrace the concept of business agility.
LUXIT was established to help organisations to plan, execute and embed transformational change through the eyes of their two most valuable constituents – their customers and their employees by following our agile transformation roadmap.
